What Differentiates MTI College from Other Technical Schools?

While no one denies that a university education can open doors to a variety of careers, vocational school importance should not be cast aside. The enhanced training and practical experience trade programs such as the ones offered by MTI College, a leading technical school in Sacramento, provide can put you on the fast track to your career. If you prefer learning by doing as opposed to learning in a traditional academic setting, a vocational school may be your best option for post-secondary education. It emphasizes practical job-specific skills that you can use and apply in any number of fields, from HVAC to cosmetology to paralegal.

Vocational programs MTI College offers

The trade programs at MTI include business administration and accounting, paralegal studies, health care (medical assistant, medical coding and billing, and phlebotomy certification), technology (network administration and IT support), and cosmetology. In many cases, students can complete an MTI diploma program in one year or less and learn valuable job skills that prepare them for entry-level positions in the workforce. For those who want enhanced training, two-year Associate Degree programs are offered in business information, information technology and paralegal law work. In addition to lectures and classroom education, all programs provide practical experience via hands-on training. It’s this combination of learning opportunities that results in preparedness for good jobs. Class schedules accommodate those students who work part time or have family responsibilities that require flexibility.

Faculty admired and respected by students

MTI College hires faculty members who are experienced professionals, practicing in the fields they teach. They’ve been in the workforce and know the obstacles as well as the techniques needed to succeed. Because of small class sizes, faculty are better able to pay personal attention to students. Feedback about our instructors from the students indicates that they really care about them. Jenette Edwards, a graduate of MTI’s Medical Assisting program, says, “[The teachers] pushed me to do my best and to work hard.” A Paralegal Studies grad, Deb Stoeckle, says she enjoyed learning from the faculty. “Having a practicing attorney or working paralegal as an instructor brings stories and real experiences to the classroom.” Diane Campbell, another Paralegal Studies graduate, says all of the instructors are “stellar” and, “I was inspired to achieve because everyone was so supportive.”

MTI’s paralegal program vs. the others

MTI College of Sacramento has been educating students for more than 50 years. For more than 20 of those years, the American Bar Association has approved MTI’s Paralegal training program. Graduates who earn a two-year Associate’s degree can go on to work in the public or private sector as paralegals under the supervision of an attorney. A paralegal’s duties include helping with witness interviews, trial preparation, depositions, trials and preparing legal documentation. Choosing MTI’s Paralegal program has many advantages, including:

• Providing a two-year Associate’s degree program approved by the American Bar Association
• Pre-determined class schedules that are guaranteed to be available
• Small class sizes with books delivered to your classroom
• Results-based Guaranteed Graduate Program
• Flexibility of second-year learning either in a traditional on-campus classroom setting or through the OnlinePlus partial online format
• Job placement assistance, help with résumé-building skills and access to job search tools
• A history of high graduate job placement rates

What an MTI College education can do for you

MTI has been voted Sacramento’s Best Vocational College and is accredited by the Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges (WASC). A leading technical school in Sacramento, MTI has been preparing students for lucrative vocational jobs in business, health care, information technology, law and cosmetology since 1965. Students come away with the problem-solving verbal communication, written communication and industry skills necessary to succeed in the workplace. They benefit from attentive, respected faculty members who are committed to providing a well-balanced curriculum that combines traditional classroom instruction and hands-on learning opportunities. MTI offers placement assistance for its graduates in program-related employment and boasts a long track record of high graduate placement rates.

MTI consistently leads the way in vocational training and education, and prepares students with the knowledge, skills and confidence necessary for pursuing successful careers. Contact MTI College today to invest in your future.

The post What Differentiates MTI College from Other Technical Schools? appeared first on MTI College.

from
https://www.mticollege.edu/what-differentiates-mti-college/

Five Less-Known Job Responsibilities of a Technical Support Specialist

It is so frustrating when your computer “freezes” or, worse yet, when it shuts down while you’re in the middle of an important project. That’s when a technical support specialist is needed. It’s his or her job to help people who are experiencing technical, hardware or software issues with their computers or other electronic devices. You call your company’s technical support specialist to troubleshoot and, hopefully, resolve your issue.

That’s an overview of the general job of a technical support specialist. However, these are five job responsibilities of a technical support specialist that you may not be aware of.

1. Takes remote control over customers’ computers

Most often, a technical support specialist can walk a customer through steps necessary to remedy the problem, install software on the computer and start a program for the first time via the phone. He or she can also help troubleshoot issues a customer may face while using a software program and recommend tips to remedy the situation. If that doesn’t work – or if the customer just doesn’t understand – the tech support specialist may need to take over the computer remotely and perform the necessary steps to resolve the issue.

2. Trains customers on how to use hardware and software

Some companies assign their technical support specialist with writing operating instructions and training employees on the software or hardware needed to perform their jobs. When the customers learn how to use equipment properly, it protects and preserves both the hardware and software.

3. Maintains and upgrades network systems

A technical support specialist keeps a company’s network systems up to date by upgrading components as needed. He or she also gathers and records data to ensure that the system is working efficiently, studying workload and the network’s capacity. When the tech support specialist conducts a cost analysis, he or she lets the company know what to expect when upgrading or purchasing new hardware or software.

4. Tests software and hardware

Even with new equipment or software, there can be issues or incompatibility with existing programs and hardware. A technical support specialist is often tasked with the duty of testing for compatibility and computer components. This is also a way to confirm program objectives and specifications, make certain they operate in accordance with established standards and improve existing programs. If there is an inconsistency or issue, the tech support specialist can recommend changes or make modifications.

5. Oversees and administers data

The security of client, employee and internal corporate information is of prime importance to any organization. The technical support specialist may be in charge of overseeing the company’s data, maintaining passwords, backing up and securing databases, and restoring files when necessary. It’s important that he or she remains professional to protect the confidentiality of the company’s information. 

The skills needed for the job

It goes without saying that anyone who plans to work as a technical support specialist should have an interest in computers and be technically adept. However, there are additional traits that employers look for when hiring technical support specialists:

• Excellent communication skills
• Ability to make technical information and instructions user-friendly
• Strong customer service standards
• Patience
• Ability to multitask
• Analytical ability
• Above-average problem-solving abilities
• Software maintenance and testing
• Knowledge of database performance

How to become a technical support specialist

Computers play important roles in everyday life, and that means that they constantly need upgrading and maintenance. That’s why technical support specialists are in such demand. MTI’s Technical Support Specialist diploma program teaches you the competencies needed to earn a globally recognized CompTIA A+ certification, an essential starting point for an exciting career in IT.

MTI’s program provides you with hands-on education and a foundation in common hardware and software technologies, giving you skills to support the complex IT infrastructures present in most industries.

You’ll learn to:

• Install, configure, upgrade and restore PCs
• Identify security breaches
• Help end users connect their computers so they can work from multiple locations
• Configure and service mobile devices
• Evaluate and choose hardware components to customize systems
• Troubleshoot and solve computer problems
• Understand the ins and outs of multiple operating systems

According to the Bureau of Labor Statistics, job opportunities in computer and information technology fields are growing faster than those in any other field. Studying at MTI gives you valuable hands-on experience and a working knowledge of most types of computer hardware and many applications. MTI trains you to service and maintain computer systems and networks for small businesses and large corporations. Once you receive your MTI diploma and earn CompTIA A+ certification, you will be qualified for an entry-level position as a technical support specialist.

Get the skills and certification you need from MTI College, and you can help customers resolve their computer hardware and software issues.

The post Five Less-Known Job Responsibilities of a Technical Support Specialist appeared first on MTI College.

from
https://www.mticollege.edu/job-responsibilities-technical-support/

IT Security Trends to Watch For in 2018

The age of Internet technology has come with advantages, certainly, but it has also brought vulnerabilities and new ways for criminals to profit. As computers get smarter, so do cyber criminals. IT security programs are more important than ever to businesses and individuals to help protect them from information breaches and more.

These are the top IT security trends to watch for in 2018:

GDPR (General Data Protection Regulation)

PC magazine heralds GDPR as the most anticipated and important security factor in 2018. The regulation requires companies that do business in the European Union (EU) to protect the personal data of those they do business with. Those companies that do not comply risk fines of as much as 4 percent of their global revenue. To prepare for the GDPR, which goes into effect May 25, 2018, most companies are performing security assessments and hiring additional security professionals, as well as lawyers.

Ransomware

Ransomware takes corporate “hostages” virtually when cyber hackers infiltrate a company’s industrial or transport automation or control system. They complete control, leaving the owners powerless to regain control. The only resolution is to pay the hackers a “ransom” to restore rightful control to the company. It is likely that in 2018, new targets for cyber hackers will emerge: high-profile or wealthy individuals and home-connected devices. The best course of action for companies is to be proactive – run backups frequently and keep fixing and updating systems.

Artificial Intelligence (AI) and Machine Learning (ML)

AI-based attacks are likely to increase. As machines get smarter and detect network vulnerabilities, so do the cyber criminals who use machine learning to dismantle them. Companies will need to up their game with new AI-enabled security tools, but it’s a good bet that criminals will come up with their own set of cyber battle tools. Some of those tools include new-and-improved spam and phishing schemes that automate intelligence gathering for advanced attacks. Automation or AI also may be used to infiltrate data sources by guessing passwords, and ML can let criminals know exactly whom to target in an organization to get past security protocols.

Breaches

Identity theft and POS (point of sale) breaches, including those of store computers and ATMs, are rising concerns. In 2017, there was a rash of data breaches that affected major organizations, including Yahoo!, Dun & Bradstreet, Saks Fifth Avenue, FAFSA, DocuSign, Gmail, Equifax and Verizon, leaving the personal data of millions at risk. The breaches led to interruptions of service and loss of revenue, forcing companies to patch vulnerabilities and implement better IT security programs.

Spoofing

The creation of fake IP (Internet Protocol) addresses by a hacker to impersonate legitimate sources is known as spoofing. It enables intruders to bypass security measures because of the “trusted” relationships between machines. Spoofing is often used in denial-of-service (DoS) attacks, in which applications or systems are held hostage by hackers, preventing legitimate owners from accessing information or services. The most common DoS attack involves overloading a network with so much information that it is unable to handle the barrage of data. The computer can’t process the request, so it becomes a “denial of service.” In related IP spoofing attack, it attempts to modify a DNS (Domain Name Server) to a specific IP address, which is often used to spread viruses and computer worms.

Unfortunately, new vulnerabilities to our technology are coming about every day, and the need for IT security specialists is growing. MTI College offers a fast-paced, hands-on Network Administration and Security associate degree program that prepares you for an entry-level position as a networking professional. Computer networking is critical to large companies and industries, such as health care and banking, that rely on secure, shared databases. Completing your associate degree in Network Administration and Security, and earning CompTIA Network+ and Security+ certification, may open the door to an entry-level job as a:

• Network administrator
  You would be responsible for setting up and maintaining an organization’s computer network to keep costs down and production up.
• Security specialist
  In this important role, you would protect a company’s computer network and make sure that only authorized people could gain access to confidential information. You would also have to monitor the network’s infrastructure and firewalls.
• Information security analyst
  You would look for security breaches and investigate violations, install firewalls and generally help keep a company’s computer network safe from hackers.
• Systems administrator
  This job entails taking care of the day-to-day operation and upkeep of a company’s computer network.

Get the skills and certification you need from MTI College, and you can be on the road to fighting cyber crime and protecting our IT security.

The post IT Security Trends to Watch For in 2018 appeared first on MTI College.

from
https://www.mticollege.edu/it-security-trends-2018/